Privacy Policy

1. Information We Collect

We may collect the following information when you contact us, make a reservation, or use our website:

• Your name
• Phone number
• Email address
• Reservation details, such as date, time, and number of guests
• Messages or enquiries shared through WhatsApp, email, or phone
• Basic website usage information, such as pages visited

2. How We Use Your Information

We use the information we collect to:

• Process and manage reservations
• Respond to enquiries and customer support requests
• Provide information about offers, events, and updates, where permitted
• Improve our website, services, and guest experience
• Meet legal or operational requirements, where applicable

3. WhatsApp & Phone Communication

When you contact us through WhatsApp or phone, we may use your contact details to respond to your enquiry or manage your reservation. Please avoid sharing sensitive personal information that is not necessary for your booking.

4. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor behaviour, and enhance your browsing experience. You can adjust your browser settings to manage or disable cookies.

5. Sharing of Information

We do not sell or rent your personal information. We may share limited information only with trusted service providers where necessary to operate our website, manage communications, or comply with legal requirements.

6. Data Security

We take reasonable steps to protect the information shared with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. You may also ask us to stop sending promotional messages at any time.

8. Children’s Privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children without appropriate parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.